FAQ

Why buy EHMFROOT?

EHMFROOT is a Canadian based company which supports creatives and  charities. A portion of EHMFROOT profits will go to charities which support women and children's causes. 

Is EHMFROOT vegan? Gluten-free?

Yes. Designed by our founder, EHMFROOT is for vegans and those who are serious about what they put on their skin. All ingredients are certified vegan and gluten-free unless otherwise indicated. We source and formulate with certified organic materials whenever possible.

When will I receive my EHMFROOT after I place my order?

Kindly allow 1 week for processing and up to 2 weeks for delivery by Canada Post. Most customers receive their package within ten days. 

What is the return policy?

As EHMFROOT is in its infancy stage, we are not at liberty to process refunds. Exceptionally, if a product is physically damaged upon receipt, let us know and we will find a solution. 

I live in Montreal, Quebec. How can I get your product?

EHMFROOT will be available for purchase in select retail establishments in Montreal. More info soon. AT THIS TIME, WE DO NOT SHIP WITHIN THE PROVINCE OF QUEBEC. 

Where do you ship to?

We ship to most of the United States and Canada.

How do I contact you?

For all questions and concerns, kindly contact us at SylviaS@ehmfroot.com

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